# A shared inbox with a chat widget for your site

2026-11-15. Inbox, Widget, New

Add one snippet to your site and visitors can message you from a small chat widget. Every conversation lands in a shared inbox that your whole team can work in.

- Assign conversations, set a status and leave private notes for teammates.
- Use saved replies for the answers you give most often.
- Drag the edges of the panels to make the list, thread or details wider. Double-click an edge to reset it.
- Set your opening hours and the widget colour from the messenger settings.

Source: https://tirver.com/changelog/shared-inbox-and-chat-widget