# Team, billing and reports

> People, plans, credits and numbers.

- [Team roles and permissions](https://tirver.com/help/team-roles.md): What owners, admins and agents can do.
- [Billing, plans and AI credits](https://tirver.com/help/billing-and-credits.md): How the Tirver suite and AI resolutions are billed, and where to see your balance.
- [Redeem a code](https://tirver.com/help/redeem-a-code.md): Apply a lifetime deal or promotional code to your workspace.
- [Your profile and account menu](https://tirver.com/help/your-profile.md): Set your name and picture, switch between light and dark, and log out.
- [Conversation volume and response times](https://tirver.com/help/conversation-reports.md): Read the Reports page for conversation volume, AI resolutions and article ratings.