# Saved replies

> Insert a prepared answer from the reply box in one keystroke.

A saved reply is a prepared message with a name and an optional shortcut. Use them for answers you give again and again, such as how to reset a password.

## Use a saved reply

1. Open a conversation and make sure the composer is in **Reply** mode.
2. Type `/`. A list of saved replies opens.
3. Keep typing a name or shortcut to narrow the list. For example `/thanks`.
4. Pick one. Its text fills the box so you can edit it before sending.

Saved replies are shared by the whole workspace. Tirver has no screen yet for creating or editing them, so the list shows only the replies already set up for your workspace.

## What a saved reply holds

| Field | Meaning |
|---|---|
| Name | How the reply appears in the list. |
| Shortcut | An optional short word to find it quickly. |
| Body | The message text. |

Saved replies are only offered in replies, not in internal notes.

Source: https://tirver.com/help/saved-replies