Limit the widget to your domains

By default the widget loads on any site that has your snippet. Allowed domains let you restrict that to the sites you own, so nobody can copy your snippet onto another page.

Add a domain

1. Open Settings, Messenger, Install.
2. In Allowed domains, type a domain such as app.example.com or staging.example.com.
3. Select Add domain.

Add every domain where the widget should run, including staging and preview sites you test on.

Remove a domain

Select Remove beside it in the list.

Leave it empty while you set up

With no domains listed, the widget loads on any site. That is convenient while you are getting started. Add your domains before you go live.

If the widget stays invisible on a page, the page’s domain is probably missing from the list.