Billing, plans and AI credits

Open Settings, Billing (owners and admins) to see the plan, seats and credits.

The Tirver suite

The suite covers chat, inbox, help center, feedback, roadmap and changelog. It is offered on three billing periods: monthly, yearly and every 3 years. Switch the period at the top of the plan section to compare them.

Prices for each period have not been set yet, so the Billing page shows a placeholder. Nothing is charged until prices are published. A workspace with no paid plan shows No paid plan is active on this workspace yet.

Seats

The seats line shows how many people are in the workspace and how many invitations are pending. A seat limit has not been set yet.

AI credits

The AI agent is billed per resolved conversation, using credits. Handoffs to your team are free. The credits section shows your balance, how many credits were granted and how many were spent.

Credit packs, for buying more, come in three sizes. Their sizes and prices have not been set, so buying opens once they are decided. For how a resolution is counted, see what counts as a resolution.

Redeem a code

Lifetime deal and promotional codes are applied under Redeem a code. See redeem a code.

Invoices

The Invoices section lists invoices once you have some. For now it reads No invoices yet.

Cancel or change plan

To change your plan or cancel, write to hello@tirver.com from your account email and we will help. Include the workspace name.