AI agent
Teach it, set its limits, track its cost.
- Set up the AI agentName it, choose its tone and decide when it answers.
- Add knowledge sourcesUpload documents or crawl your website so the AI agent has something to answer from.
- How the AI agent answersWhat the agent looks at, what it says, and when it steps back.
- Handoff rulesDecide when the AI agent passes a conversation to a person.
- What counts as a resolutionHow Tirver decides that the AI agent resolved a conversation, and what it costs.
- Test the AI agentTry questions on the agent before customers do, without using credits.
- AI usage and creditsRead the usage page and see how many credits are left.