Switch modules on and off

You do not have to use everything. Each module has a switch under Settings, Modules, and only admins and owners can change it.

Module	What the switch controls
Live chat	The messenger widget and the shared inbox.
AI agent	Answers and guidance from the agent.
Help center	Articles and search in the widget.
Feedback	Boards for ideas, votes and comments.
Roadmap	The public view of planned, in progress and shipped ideas.
Changelog	Release notes in the widget and on your changelog.
Reports	The Reports page.

What happens when a module is off

An off module disappears from your team navigation and from the widget. Its public pages are not served either. Nothing is deleted, so switching it back on restores everything.

Roadmap needs Feedback

The roadmap is built from feedback posts. Switching Feedback off also switches Roadmap off, and switching Roadmap on turns Feedback on.

Widget tabs follow modules

A widget tab shows only when its module is on: Messages needs Live chat, Help needs Help center, Ideas needs Feedback and News needs Changelog. See customize the widget.